Medicare call service workers strike over low pay, harassment by callers

HATTIESBURG, Miss.—Some 530 call center workers at a big federal contractor, Maximus, who handle calls from Medicare and Affordable Care Act clients, are being forced to strike on November 1 over low pay and Maximus’s refusal to do anything about sexual harassment from callers. The walkout comes just after the workers, and the Communications Workers … Continue reading Medicare call service workers strike over low pay, harassment by callers